Need Tech Help?

We’re here to assist with your tech issues.
Call us and schedule a time that works for you.

Our team is happy to help when available. If we’re assisting another client, we’ll schedule a convenient time for you.

Already have a session code from your technician? Click the button below to join your session.

FAQS

What kinds of issues can you help with?

We handle a wide range of remote tech needs — from account recovery, password resets, and app troubleshooting to digital file help, Windows cleanup, and basic computer assistance.

How does remote support work?

We connect with you through a secure remote session. You'll be able to see everything we do on your screen, and we can walk you through steps if needed.

What if my problem can't be fixed?

If we can't resolve the issue or walk you through a fix, you won't be charged.

How much do you charge?

We charge a minimum of $40 and then $80/hour, billed in half-hour increments. We'll always let you know the cost before work begins.

Do you offer free consultations or advice?

We’re happy to answer quick questions, but if you're asking for guided support or walkthroughs, regular pricing applies. We’re always clear upfront.

Can you help me with my internet or Wi-Fi?

Yes — we can help diagnose issues, walk you through optimizing your setup, or help configure modems, routers, and small networks remotely.

Do I need to install anything for remote support?

Usually, we’ll send a link to a safe and temporary app you can install to allow us access during the session. No ongoing access is kept.

Can you help with digital documents or forms?

Absolutely. We assist with file formatting, image placement, text edits, resumes, and other basic digital file needs.

Is my personal information safe?

Yes. We only keep what is required to contact you, and everything is handled securely during the session. Your privacy and trust matter to us.

Do you work with businesses or just individuals?

Both! We support residential clients and small businesses alike, offering friendly, professional tech help no matter the need.